Shopping Info
At Vania Life, we will continue to bring you high-quality, cost-effective products.
If you encounter any of the following issues, wish to request a refund:
* Didn't receive an order confirmation email.
* Didn't receive a shipping notification email.
* Received the wrong product.
* Unsatisfied with the product.
* Shipping tracking hasn't updated in a timely manner.
* Haven't received the product for an extended period.
* Any other issues.
Contacting us directly is the best choice. It's more convenient and faster than going through a bank or PayPal because:
* Refunds initiated by buyers may take up to 60 days to process through the bank.
* Refunds initiated by sellers typically take only 3-5 business days to process through the bank.
We will investigate the issue, and if it's our fault that you didn't have a pleasant shopping experience, in addition to a refund, we may also offer some additional compensation.
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